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Frameworks

The three Cs

Customer, company, competitors: reminders of where to look, not a structure.

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What does The three Cs mean?

The three Cs, from the 1982 book The Mind of the Strategist, are three angles on a market: the customer (who buys and what they want), the company (its strengths, costs and capabilities) and the competitors (who else is there and how they will react). Opening a case by naming them is a known way to sound rehearsed. Build the structure from the maths of the goal and use the three Cs only to check you have not missed a driver.

Where does it come up in case interview prep?

Learn it in context

See The three Cs at work in a lesson from How industries work: the toolkit, with checks as you go.

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