Candidate view
One problem, three roles: online grocery orders that lose money
The prompt
Fictional and illustrative. A supermarket chain in the Netherlands takes 20,000 online orders a week. The average basket is EUR 60 and the chain keeps 25 percent of it as gross margin (what is left after paying for the goods). Each order costs EUR 7 to pick in the store, EUR 9 to deliver and EUR 1 in payment fees. There is no delivery fee today. A consultant, the chain's product manager for the app, and an investor looking at the chain each meet this problem. What does each of them conclude?
Your interviewer will share data as you ask for it. Ask clarifying questions, state a hypothesis, then lay out your structure out loud before you calculate.
Case timer
00:00
Notes stay on this page only. They are not saved and are gone when you leave or reload.
Finished the case and heard your feedback? Mark it done so it counts in your progress on this device.
Next: another case in Partner mode
Each case you answer out loud and hear scored makes the next one easier to open and close.