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Back to the case: A doctor in a healthcare strategy interview: why are clinic waits growing?

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A doctor in a healthcare strategy interview: why are clinic waits growing?

The prompt

Fictional and illustrative. You are a hospital doctor applying for a strategy role at a clinic chain in Riyadh, Saudi Arabia, and this is your case. One of the chain's clinics has growing waiting lists. It has 6 doctors, each working 8 hours a day and seeing 4 patients an hour. About 216 patients need an appointment each day. Routine cases such as repeat prescriptions and simple follow-ups are about 1 in 6 of them. What would you do?

Your interviewer will share data as you ask for it. Ask clarifying questions, state a hypothesis, then lay out your structure out loud before you calculate.

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