The cost of an OTA booking
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The prompt
An illustrative hotel in Lisbon sells a room night at EUR 200. An OTA booking costs an 18 percent commission. A direct booking costs about 5 percent in website, advertising, and payment costs. How much more does the hotel keep per direct night, and what is the gain from moving 1,000 room nights a year from the OTA to direct?
Practice with a partner
1. Send the interviewer link to a friend. They read the case aloud and hold the answers.
2. You open the candidate view: you see only the prompt, a timer and a notes box.
3. Speak the case out loud. Your partner shares data when you ask, then scores you with the rubric.
Interviewer view
For the person running the case
Candidate view
For the person answering the case
Clarifying questions, with the interviewer's answers
My notes on this case
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