So What Club

Practice cases: Mainland China, Hong Kong, and Taiwan

Starter: Kowloon Lantern Teahouse: full at lunch, but profit fell

The prompt

Kowloon Lantern Teahouse runs a popular dim sum restaurant in Hong Kong. Its monthly profit has fallen by about 40 percent, even though it is still full at lunch. The exhibit shows the figures. Why did profit fall, and what should the owners do?

Difficulty: Starter. Format: interviewer-led, with an exhibit. Industry: Restaurants. Region: Hong Kong. Interview length: about 25 minutes. The company is fictional and all figures are illustrative.

Before you reveal anything, plan your own structure and first move on paper. Then reveal one part at a time and compare.

Next case

Read the next worked case the same way: plan your own answer first, then reveal one part at a time.

Next case: Wenlan Charge: home chargers in a large Chinese cityThe lesson: Practice cases: Mainland China, Hong Kong, and Taiwan
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